SHIPPING
We ship Monday - Saturday, excluding federally observed holidays.
We offer two domestic shipping options for you to chose from:
Standard Shipping: 7-10 Business Days Expedited Shipping: 4-6 Business Days
All orders will be processed and shipped within this time frame.
How do I track the status of an order?
When we ship each order, you'll receive a shipment notification by email. This email will contain a USPS tracking number.
RETURNS
No returns are allowed on any items, except for if flaws in workmanship are found (as long as the hang tag has not been removed, if applicable, for particular products), and items are in its original packaging.
In the event that you are not 100% satisfied with an item you purchase, we accept returns on any item that is unworn and has the hang-tag in tact, if applicable. This applies to any product shipped with defects in craftsmanship or material. Please contact us at tbocstore@gmail.com to inquire about approval for a return.
We reserve the right to deny refund to sender without prior return approval. Only unworn items will be accepted for returns/exchange within 30 days of when item was delivered to you.
RETURN SHIPPING
To return your product for refund, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
If your order is approved for return, and an exchange is warranted, we will ship your replaced item, at no additional cost to you.
REFUND PROCESS
Any returned item must be in its original condition, and all tags need to be intact. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please allow for a period of up to 14 days for us to process the refund.